Full refunds are available up until 15 business days before the scheduled event date. Cancellations made within 15 business days of the event will be credited toward future events. However, no refunds will be issued. Rescheduling course attendance within 3 full business days or less will be subject to a transfer fee. No refunds or credits will be available for participants that fail to attend all days of the course. Substitutions will be accepted at any time prior to commencement of the course.
As an added value to course participants, 3Back reserves two seats at each of its public courses for individuals who have already successfully completed a course from 3Back, but would like to take it a second time at no cost. This allows participants to brush up on their learning or attend a session led by a different trainer. The offer is provided on a first-come, first-served basis and must be used for the same course as the original. In addition, this offer is only available within the first six months following the original course, so please contact 3Back as early as possible to reserve your seat.