TRAINING

CERTIFIED SCRUM MASTER TRAINING FROM 3BACK

SA Certified Scum Master Seal CSM

PREREQUISITES: None
OUTCOME: CSM Eligibility and 14 PDUs; 14 SEUs
DURATION: 2 Days
REQUIRED READING: Scrum 101

3Back’s Certified Scrum Master (CSM) training provides the tools and information necessary to help you get started with Scrum at your own company. Through robust simulations, hands-on experience, and high-quality instruction, students will learn the fundamentals of Scrum and how to facilitate, coach, and lead an agile project.

Our CSM and CSPO classes assume the student has a basic knowledge of Scrum. If you are concerned, view the Scrum Alliance Foundations videos here.

We use guided exercises in short 15-minute or less periods where students interact after working with explicit and clear guidance, followed quickly by discussion with your instructor. We also use exercises and questions to help students grasp the learning objectives and outcomes required for your foundational course.

THE 3BACK DIFFERENCE

WHAT YOU GET

2 YEAR SCRUM ALLIANCE MEMBERSHIP

We’ll cover your Scrum Alliance membership dues for the first 2 years, as well as your exam fee.

99% EXAM PASS RATE

3Back students have a better than 99% pass rate on their first attempt at the Scrum Alliance Certified ScrumMaster exam. Your exam fee is included with your course registration, so you’ll be set to get certified right after class.

FREE SCRUM STUDY GUIDE

As a CSM participant, you will receive 3Back’s exclusive Scrum Study Guide (a $49.95 value), including 2 practice tests, to help prepare for the exam after you leave the classroom.

14 PMI PDUS

Upon completion of the course, you will be able to claim 14 PDUs.

ACCREDITED TRAINING FROM THE EXPERTS

3Back trainers don’t just teach Scrum; they have a combined 46 years of working on and with Scrum teams. They are authors of the Exploring Scrum: The Fundamentals, the Scrum Study Guide and the agile tool Get To Done®, as well as world-renowned conference speakers.

FREE COURSE RETAKE POLICY

Even with heightened engagement, most of us only retain a fraction of what we learn. That’s why 3Back provides you with the option to retake our class. Whether you’re looking for another trainer’s perspective or just want to refresh your knowledge, you can do so within six months at no cost. More details at can be found in our policies.

A FUN AND MEMORABLE LEARNING EXPERIENCE

3Back’s CSM course is not your usual classroom training. Our trainers use cutting edge adult learning practices, which not only make the class enjoyable, but are proven to increase retention and understanding.

FEEDBACK IS PARAMOUNT

SEE WHAT OUR STUDENTS ARE SAYING

READ 3373 MORE REVIEWS ON SCRUM TRAINING REVIEW

CERTIFIED SCRUMMASTER TRAINING

AGENDA

The 2-day Certified Scrum Master (CSM) training class is an intensive interactive session designed to leverage the diverse background of the participants through facilitated discussion, activities, and simulation. The following topics will be covered:

OVERVIEW OF SCRUM AND AGILE PRACTICES
SCRUM ROLES, CEREMONIES AND ARTIFACTS
THE SCRUMMASTER ROLE
  • ScrumMaster vs. Project Manager
  • Training your Product Owner
  • Understanding Flow
  • Enhancing Communication
  • Emergent Leadership vs. Command and Control
  • Facilitation Techniques
BUILDING AND GUIDING THE TEAM
  • Producing a Well-Formed Team
  • Cross-Functional Teams
  • Colocated Teams vs. Distributed Teams
  • Encouraging Ownership and Accountability
  • Living and Encouraging the Scrum Values
  • Establishing the Team’s Social Contract
  • Maturing a Team
  • Respecting the Product
STORIES AND THE BACKLOG
SCRUM IN THE ORGANIZATION
  • Quality and Value in the Product
  • Tracking Progress to Inform Decision Making
  • Burndown Graphs and Buildup Charts
  • Agile Tooling, the Pros and Cons
  • Scaling and Extending Scrum

TRAININGS AVAILABLE NATIONWIDE

FIND A COURSE NEAR YOU

ADDITIONAL

DETAILS

Enrolling in 3Back’s Certified ScrumMaster training is the first step toward achieving your own ScrumMaster certification from the world’s largest, oldest, and most recognized Scrum certification organization — the Scrum Alliance. Successful completion of a Scrum Alliance-approved CSM course is required to take the certification exam. Upon completing your Certified ScrumMaster training class, your credentials will be sent to the Scrum Alliance, and they will contact you directly with instructions on taking your exam.

The initial cost of your exam plus a 2-year membership to the Scrum Alliance is included in your 3Back course registration, so there’s no need to worry about hidden costs or surprise fees later on. We know that test anxiety is common so we do everything we can to help you prepare. In addition to the knowledge obtained in class, you will receive a free Scrum Study Guide with two practice exams. And, if you need us, our entire staff (including your trainer) is only a click or call away, so if you need clarification or review, drop us a line. Following your Certified Scrum Master training course, you’ll have 90 days to complete the non-proctored online exam.

The exam consists of 50 questions selected randomly from a pool. A passing score requires a minimum of 37 correct answers. Although 3Back students have a pass rate of over 99%, if you need to retake the exam, a second attempt is included at no cost. Additional attempts are $25 each. We have done our best to provide the most up-to-date information. However, we suggest checking the Scrum Alliance directly for additional details or confirmation of the above.

CERTIFIED SCRUMMASTER TRAINING

So you want to learn Scrum. But is training really worth it?
What can training give you that reading a few books can’t?

TIME = MONEY

Transforming your team or organization to a new methodology is a big undertaking. Organized training will give you the kickstart you need and save you valuable time otherwise wasted on costly trial and error.

INCREASED RETENTION

Studies show that when learners “do and say,” they experience an increase of knowledge retention up to 80% over reading alone.

BUILD SKILL, NOT JUST KNOWLEDGE

Books and blogs are good knowledge resources. Skill, however, is acquired by doing. There is simply no replacement for the skill-building that occurs with hands-on activities and real-life simulations.

Scrum Attendees

There is no right or wrong person to attend this training. The most successful agile adoptions have included training for everyone, right down to Finance and Sales staff. Scrum training is appropriate for anyone in the corporate structure dealing with rapidly changing demands. In a traditional organization, these roles might include:

Developers
Program Managers
Designers
Stakeholders

Testers
CXOs
Technical Writers
Analysts

Directors
Architects
SMEs
QA Staff

Project Managers
Coders
Product Managers
Engineers

WHAT INDUSTRIES

USE SCRUM?

Scrum Industries

The most popular use of Scrum is for software development in various industries, including financial services, insurance, education, information technology, government programs, and supply chain management. But Scrum goes beyond software development! We’ve known organizations and individuals using Scrum for graphic design, wedding planning, data warehousing, consulting, classroom projects, household management, auto salvage yards, and more. Scrum is appropriate for almost any complex project with rapidly changing or emergent requirements, regardless of the industry.