Dysfunction Mapping Practitioner

Duration: 8 Hours
Prerequisites: None, though a good understanding of Scrum would be helpful.
Credentials issued: Dysfunction Mapping Practitioner (DMP) credential from Honest Agile
Is there an Exam?: No Exam Required
PDUs/SEUs: 7 PDU/SEU hours

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Dysfunction Mapping Practitioner — Overview


If you’ve worked as a Scrum Master or Agile Coach for any period of time you’ve come across Dysfunctions (also called “Anti-Patterns”) that seemingly cause teams and organizations from not only achieving their goals, but also establish and cultivate an environment where agility can thrive (you know, like 8th Principle of the Agile Manifesto says: “Stakeholders, developers and users can maintain a constant pace indefinitely”).

This is where Dysfunction Mapping comes in handy. Using this approach, you can examine, explore, organize and create some potential actions you and those you work with can collaborate on “uncovering better ways” together, and determine as readily as you want if the outcomes are suiting the purpose that the dysfunction was holding you back from achieving.

Dysfunction Mapping falls into a category of analysis frameworks commonly referred to as “causal analysis” with the addition of exploring PDCA all-in-one.

Our guided, hands-on training will ensure that you walk away with an approach to introducing improvements that will help you and your teams “uncover better ways” to deliver results and organization.

Learning Activities and Outcomes:

  • Assess any current benefits and challenges existing in your current environment (Start where you are).
  • Learn a critical thinking approach to identify, analyze and decompose some areas of improvement where challenges exist in your organization (Pursue improvement through experiments).
  • Uncover some strategies for overcoming common Scrum or Kanban dysfunctions or anti-patterns.
  • Explore practices, principles and purposes being affected by the dysfunctions, so you use that as a common frame of reference for you and your teams to rally around improvement.
  • Uncover some actions and/or solutions you can undertake and test improvements to your use of Scrum (Scrum your Scrum!) or Kanban (Yes we Kanban!).
  • Learn how you could use this same approach to uncover, apply and sustain improvements beyond your team..

What You Get

  • Guided learning material (led by a trainer who is both a CST and AKT), exercises and simulations.Marcelo Lopez leading a training course

Is this for me?

If you are a Scrum Master, Agile Coach, Developer, Product Owner, Manager, or member of a team using Scrum and/or Kanban and you want to understand this empirical approach to improving how your teams and organizations function, the Dysfunction Mapping Practitioner course is a great place to get started!

  • Scrum Master or Agile Coach: “My job is to help teams using Scrum to improve and realize their full potential. I work with many Scrum teams in this large complex organization. How can I help these teams embrace their opportunities for improvement?”
  • Manager or Team member: “I want to help my team improve and get better at doing Scrum. What can I do to give them ideas and learn from prior attempts at improvement?”

What are you waiting for??