Dysfunction Mapping Practitioner
Bundle+ Training from 3Back
Course Overview
If you’ve worked as a Scrum Master or Agile Coach for any period of time, you’ve likely come across Dysfunctions (also called “Anti-Patterns”) that hinder teams and organizations from reaching their goals. These barriers not only prevent success but also disrupt the creation of an environment where agility can flourish—just as the 8th Principle of the Agile Manifesto advocates for a sustainable, constant pace. That’s where Dysfunction Mapping is essential.
Using this approach, you can examine, explore, and organize potential actions. Then, you and your team can collaborate on “uncovering better ways” to address the dysfunctions and continuously determine whether your outcomes are achieving the intended goals.
Dysfunction Mapping fits within the family of analysis frameworks often known as “causal analysis.” However, it goes a step further by integrating Plan-Do-Check-Act (PDCA) cycles, providing a holistic approach to improvement. Through our guided, hands-on training, you’ll gain a practical approach to addressing these challenges, empowering your team to uncover better ways of delivering results and enhancing the organization.
| PREQUISITES | None, though a good understanding of Scrum would be helpful. |
| DURATION | 8 Hours |
| CREDENTIALS ISSUED | Dysfunction Mapping Practitioner (DMP) credential from Honest Agile |
| IS THERE AN EXAM? | No Exam Required |
| PDUs/SEUs | 7 PDU/SEU hours |
Learning Activities and Outcomes:
- Assess any current benefits and challenges existing in your current environment (Start where you are).
- Learn a critical thinking approach to identify, analyze and decompose some areas of improvement where challenges exist in your organization (Pursue improvement through experiments).
- Uncover some strategies for overcoming common Scrum or Kanban dysfunctions or anti-patterns.
- Explore practices, principles and purposes being affected by the dysfunctions, so you use that as a common frame of reference for you and your teams to rally around improvement.
- Uncover some actions and/or solutions you can undertake and test improvements to your use of Scrum (Scrum your Scrum!) or Kanban (Yes we Kanban!).
- Learn how you could use this same approach to uncover, apply and sustain improvements beyond your team.
What You Get
Guided learning material (led by a trainer who is both a CST and AKT), exercises and simulations.
Is this for me?
If you’re a Scrum Master, Agile Coach, Developer, Product Owner, Manager, or part of a Scrum or Kanban team, the Dysfunction Mapping Practitioner course is ideal. It introduces an empirical approach to enhance how your team functions. This course is an excellent place to start learning practical strategies for improving team and organizational operations.
- Scrum Master or Agile Coach: “My job is to help teams using Scrum to improve and realize their full potential. I work with many Scrum teams in this large complex organization. How can I help these teams embrace their opportunities for improvement?”
- Manager or Team member: “I want to help my team improve and get better at doing Scrum. What can I do to give them ideas and learn from prior attempts at improvement?”