Prerequisites: None
Outcome: CSM eligibility
Duration: 2 days
Required Reading: Scrum 101: A Pocket Guide

Certified ScrumMaster Training — Overview

Certified Scrum Master Training 3Back’s Certified Scrum Master training provides the tools and information necessary to help you get started with Scrum at your own company. Through a combination of robust simulations, hands-on experience and high-quality instruction, students will learn the fundamentals of Scrum and how to facilitate, coach and lead an agile project.
3Back Scrum Framework Summary

What You Get — the 3Back Difference

We’ll cover your Scrum Alliance membership dues for the first 2 years, as well as your exam fee.
3Back students have a better than 99% pass rate on their first attempt at the Scrum Alliance Certified ScrumMaster exam. Your exam fee is included with your course registration, so you’ll be set to get certified right after class.
As a CSM participant, you will receive 3Back’s exclusive Scrum Study Guide (a $49.95 value), including 2 practice tests, to help prepare for the exam after you leave the classroom.
Since 3Back is a PMI Category A (previously referred to as Category 3) Registered Education Provider, you don’t have to worry about the security of your PDUs, even if you get audited!
As a 3Back public course participant, you’ll receive free lifetime access* to the Scrum planning and implementation tool Get To Done® (a value of $60 per year). *Access expires if account remains inactive for 12 consecutive months.
3Back trainers don’t just teach Scrum; they have a combined 46 years of working on and with Scrum teams. They are authors of the Exploring Scrum: The Fundamentals, the Scrum Study Guide and the agile tool Get To Done®, as well as world-renowned conference speakers.
Even with heightened engagement, most of us only retain a fraction of what we learn. That’s why 3Back provides you with the option to retake our class. Whether you’re looking for another trainer’s perspective or just want to refresh your knowledge, you can do so within six months at no cost. More details at can be found in our policies.
3Back’s CSM course is not your usual classroom training. Our trainers use cutting edge adult learning practices, which not only make the class enjoyable, but are proven to increase retention and understanding.

Scrum Training Reviews

Certified Scrum Master Training — Agenda

The 2-day Certified Scrum Master training class (CSM) is an intensive interactive session designed to leverage the diverse background of the participants through facilitated discussion, activities and simulation. The following topics will be covered:

  • What are Scrum and Agile?
  • The Scrum Framework
  • Modern Scrum vs. Original Scrum
  • Scrum-Appropriate Projects

  • ScrumMaster vs. Project Manager
  • Training your Product Owner
  • Understanding Flow
  • Enhancing Communication
  • Emergent Leadership vs. Command and Control
  • Facilitation Techniques

  • Producing a Well-Formed Team
  • Cross-Functional Teams
  • Colocated Teams vs. Distributed Teams
  • Encouraging Ownership and Accountability
  • Living and Encouraging the Scrum Values
  • Establishing the Team’s Social Contract
  • Maturing a Team
  • Respecting the Product

  • Quality and Value in the Product
  • Tracking Progress to Inform Decision Making
  • Burndown Graphs and Buildup Charts
  • Agile Tooling, the Pros and Cons
  • Scaling and Extending Scrum

Certified ScrumMaster Collage

 Exam & Certification Details

Certified ScrumMaster training exam prep book

Enrolling in 3Back’s Certified ScrumMaster training is the first step toward achieving your own ScrumMaster certification from the world’s largest, oldest and most recognized Scrum certification organization — the Scrum Alliance. Successful completion of a Scrum Alliance approved CSM course is required to take the certification exam. Upon successful completion of your Certified ScrumMaster training class, your credentials will be sent to the Scrum Alliance and they will contact you directly with instructions on taking your exam.

The initial cost of your exam plus a 2-year membership to the Scrum Alliance is included in your 3Back course registration, so there’s no need to worry about hidden costs or surprise fees later on. We know that test anxiety is common so we do everything we can to help you prepare. In addition to the knowledge obtained in class, you will receive a free Scrum Study Guide with two practice exams. And, if you need us, our entire staff (including your trainer) is only a click or call away, so if you need clarification or review, just drop us a line. Certified Scrum Master training examFollowing your Certified Scrum Master training course, you’ll have 90 days to complete the non-proctored online exam.

The exam consists of 35 questions selected randomly from a pool. A passing score requires a minimum of 24 correct answers. Although 3Back students have a pass rate of over 99%, in the event that you should need to retake the exam, a second attempt is included at no cost. Additional attempts are $25 each. We have done our best to provide the most up to date information. However, we suggest checking the Scrum Alliance directly for additional details or confirmation of the above.

Benefits of Certified Scrum Master Training

So you want to learn Scrum. But is training really worth it? What can training give you that reading a few books can’t?

  • Time = Money Transforming your team or organization to a new methodology is a big undertaking. Organized training will give you the kickstart you need and save you valuable time otherwise wasted on costly trial and error.
  • Increased Retention Studies show that when learners “do and say,” they experience an increase of knowledge retention up to 80% over reading alone.
  • Build Skill, not Just Knowledge Books and blogs are good knowledge resources. Skill, however, is acquired by doing. There is simply no replacement for the skill building that occurs with hands-on activities and real-life simulations.

Certified ScrumMaster Collage

Who Should Attend?

There is no right or wrong person to attend Certified ScrumMaster training. In fact, the most successful agile adoptions have included training for everyone, right down to Finance and Sales staff. Scrum training is especially appropriate for anyone in the corporate structure dealing with rapidly changing demands. In a traditional organization, these roles might include:

Project Managers
Program Managers
Technical Writers
Product Managers
QA Staff
Certified ScrumMaster Collage 2

What Industries Use Scrum?

The most popular use of Scrum is for software development in a wide variety of industries, including financial services, insurance, education, information technology, government programs and supply chain management. But Scrum goes beyond software development! We’ve known organizations and individuals who have used Scrum for graphic design, wedding planning, data warehousing, consulting, classroom projects, household management, auto salvage yards and much more. Scrum is appropriate for almost any complex project with rapidly changing or emergent requirements, regardless of the industry.

Overview – What is a ScrumMaster?

What are you waiting for??

Read our Policy on Cancellations, Reschedules, Substitutions and Retakes.

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