Your Ticket Out Of Crazy Town:
How Scrum’s ‘Guardrails’ Protect Teams From Chaos

Chaos-Frustrated-Woman-at-Laptop

As we stated before, Scrum is for developing in Complicated/Complex environments. This ties nicely to the Cynefin (ku-NEV-in) framework, which breaks Decision-Space into four areas: Clear, Complicated, Complex, and Chaotic. The detailed definitions aren’t important to us right now; the only thing we need to know is that Chaos is very bad. Chaos makes things…

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6 Signals of Collective Conflict Avoidance

Conflict Avoidance in Scrum

The primary goal of Scrum Mastering[1] is to enable a Well-Formed Team™ (WFT). Ideally, a Well-Formed Team[2] would take on most of its own facilitation and coaching. However, some Teams get stuck in earlier stages of maturity that we describe as Collective Conflict Avoidance. Collective Avoidance is a norm that needs to be thoughtfully and…

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A Day In The Life Of A ScrumMaster

Multi-Tasking-Scrum-Master

The daily life of a ScrumMaster is anything but mundane. Play along with one ScrumMaster as she facilitates, plans, and runs interference all in the name of becoming a Well-Formed Team™.

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Scrum Handbook: Servant Leadership And Scrum Mastering

Servant Leadership

Scrum Mastering is a servant-leadership role. That’s a given. The phrase servant leader, first coined by Robert K. Greenleaf in his groundbreaking essay, The Servant as Leader, defined the role as focusing “primarily on the growth and well-being of people and the communities to which they belong. While traditional leadership generally involves the accumulation and exercise of power by one at the ‘top of the pyramid,’ servant leadership is different.”

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Top 10 Tips To Becoming A Better PO

product owner tips

Seasoned PO’s (Product Owners) share a certain kinship bred from their time spent navigating the PO world; a world full of balancing, prioritizing and clarifying. We decided to capture their PO knowledge and ask them, “What do you know now that you wish you had known when you were a new PO?” From this question came a glut of useful, real-world tips that we offer to you. We present to you, our top 10 tips to becoming a better PO.

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To Build Trust, Risk Being Candid

build trust

Search Google Books on trust and candor and the first listings you’ll get are business examples. Why? Because for a Team to respond agilely, we need to be candid with each other and have a basic trust in each other. Naturally, we’ve all experienced being on a Team where this wasn’t the case, and our whole Team was held back as a result.

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The PO and SM: A Match Made in Agile

agile relationship

Every year as the middle of February approaches, our world is taken over by little red hearts, cherubic cupids hoisting arrows and foil wrapped drugstore chocolates. The heavily scented fragrance of Valentine’s Day is in the air. For us at 3Back, even though the holiday has come and gone, our thoughts turn to partnerships that stand the test of time; a Scrummy yin and yang where complementary forces interact to create something great. We think we found it.

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SHHHHH!!! 5 Ways to Quiet Organizational Noise

Throughout our day, we experience an inordinate amount of noise. Whether it’s the garbage truck barreling down our road at 5 am, the dog that excitedly greets every passerby or the co-worker’s emphatic phone conversations on the other side of the paper-thin cubicle wall, noise is everywhere.

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Reawakening Retros: Good Habits Versus Bad Routines

“We had a few good Retrospectives, but they stopped working;” “I don’t know what the point of this is anymore;” “Maybe this Retro thing was a good idea once, but we need to try something else.” “Can we just finish this so we can get back to work?” These are the kinds of things we say when a repeating process like Team Retrospectives, that used to work or maybe seemed to work once, has stopped feeling useful.

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2 Very Compelling Reasons To Never Ever Have The Boss Be The ScrumMaster

Boss’s Day is October 16th. Regardless of how you commemorate this Hallmark card-inspired holiday, it goes without saying that the Boss plays a significant role in your Agile work environment. It also goes without saying that being a successful ScrumMaster[1] is hard. The ScrumMaster’s ability to be the eyes and ears of the Team requires a particular skill set.

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